Standard delivery is free on every order and takes 3 to 5 business days. Express delivery costs $14.95 and arrives in 1 to 2 days. Orders placed before 2 pm leave the warehouse the same business day.
Large appliances
Washers, dryers and refrigerators are delivered by a two-person crew to the room of your choice. The crew unpacks the appliance, checks it for damage with you and takes the packaging away. Installation and haul-away of the old appliance are booked at checkout.
Pickup
Small items can be collected for free at our Austin store, usually within two hours of ordering. Bring the order number and a photo ID.
Returns
- 30 days to return most products in their original packaging.
- 15 days for opened phones, laptops, tablets and consoles.
- Large appliances can be refused at the door if they arrive damaged.
Start a return from your account. The refund goes back to the original payment method within five business days after we receive the item.
Warranty
Every product carries a two-year warranty. Compressors and inverter motors of Clarel appliances are covered for ten years.